Effective Date: July 21, 2026 Last Updated: July 21, 2026 NQS Creative (“NQS Creative,” “we,” “us,” or “our”) respects your privacy and is committed to protecting personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you:

• Visit https://nqscreative.com.
• Contact us.
• Submit a project inquiry.
• Request or purchase our services.
• Subscribe to our communications.
• Exchange emails or project materials with us.
• Otherwise interact with NQS Creative.

By using our website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.

1. Who We Are

NQS Creative is a creative studio based in Buenos Aires, Argentina, specializing in architectural visualization and CGI solutions. Our services may include:

• CGI still images and architectural renderings.
• Film and animation.
• Virtual reality experiences.
• Interactive applications.
• Visual styling and creative direction.
• Architectural and real-estate visualization.
• Immersive visual experiences.
• Related creative, design, production, and consulting services.

The party responsible for the processing described in this Privacy Policy is: NQS Creative Buenos Aires, Argentina Email: hello@nqscreative.com Website: https://nqscreative.com

Privacy-related requests may be sent to hello@nqscreative.com.

2. Scope of This Privacy Policy

This Privacy Policy applies to personal information processed through:

• Our website.
• Contact and inquiry forms.
• Email communications.
• Client onboarding.
• Proposals and quotations.
• Project-management processes.
• Billing and payment communications.
• Newsletter or promotional subscriptions.
• Our creative and professional services.

This Privacy Policy does not govern third-party websites, platforms, or services that operate independently from NQS Creative.

3. Personal Information We Collect

The information we collect depends on how you interact with us.

3.1 Information you provide directly

We may collect:

• First and last name.
• Email address.
• Telephone number.
• Company or organization name.
• Job title or professional role.
• Country, city, or business location.
• Billing and invoicing information.
• Project descriptions and requirements.
• Estimated budgets and schedules.
• Architectural plans and drawings.
• Models and technical specifications.
• Images, videos, and visual references.
• Branding assets.
• Project files and documentation.
• Feedback, instructions, and approvals.
• Information contained in messages sent to us.
• Newsletter and communication preferences.
• Any other information you voluntarily provide.

3.2 Project and client information

When we provide services, we may process:

• Client contact information.
• Project contacts and stakeholders.
• Architectural and design information.
• Property or development information.
• Project locations.
• Creative briefs.
• Contracts, proposals, and quotations.
• Payment and invoice status.
• Deliverables and revision history.
• Communications and approval records.
• Files provided for creative production.
• Information needed to complete or deliver a project.

Some project materials may contain personal information about employees, clients, contractors, property owners, residents, models, or other individuals. You are responsible for ensuring that you have the authority and any required permissions to provide such information to us.

3.3 Information collected automatically

When you visit our website, we or our service providers may automatically collect:

• Internet Protocol address.
• Browser type and version.
• Device type.
• Operating system.
• Language settings.
• Referring website or source.
• Pages viewed.
• Links clicked.
• Date and time of access.
• Approximate geographic location derived from the IP address.
• Session and interaction information.
• Technical errors and diagnostic data.
• Cookie and similar technology identifiers.

3.4 Email-related information

When we send or receive email, we and our service providers may process:

• Sender and recipient email addresses.
• Message subject and content.
• Attachments.
• Date and time of transmission.
• Delivery status.
• Delivery failures and bounce information.
• Spam complaints.
• Unsubscribe status.
• Message identifiers.
• IP and routing information.
• Email opens or link interactions, when tracking is enabled and legally permitted.

3.5 Payment information

Payments may be processed through banks, transfer services, payment processors, or other third- party providers. We may receive limited information such as:

• Payer name.
• Billing address.
• Invoice number.
• Transaction identifier.
• Payment amount.
• Payment date.
• Payment status.

We generally do not directly store complete payment-card numbers or security codes when payment processing is handled by a third party.

4. How We Collect Personal Information

We may collect personal information:

• Directly from you.
• Through our website forms.
• Through email.
• During calls, meetings, or project discussions.
• Through proposals, contracts, and invoices.
• Through project-management or file-sharing platforms.
• From your employer or organization.
• From another project participant authorized to share it.
• From referrals or direct professional relationships.
• From publicly available professional or business sources.
• Automatically through cookies and technical tools.
• From service providers that support our website and operations.

We do not purchase, rent, scrape, or use improperly obtained email lists for unsolicited marketing.

5. Purposes for Which We Use Information

We may use personal information to:

• Operate and maintain our website.
• Respond to inquiries.
• Evaluate potential projects.
• Prepare proposals and quotations.
• Enter into and administer contracts.
• Provide architectural visualization and CGI services.
• Create and deliver project materials.
• Communicate about revisions, schedules, approvals, and deliverables.
• Manage client relationships.
• Process payments and maintain accounting records.
• Respond to support requests.
• Send project and service notifications.
• Protect accounts, systems, and communications.
• Detect fraud, abuse, spam, or security incidents.
• Diagnose technical problems.
• Improve our website and services.
• Analyze website performance and usage.
• Maintain internal business records.
• Enforce our agreements and policies.
• Establish, exercise, or defend legal claims.
• Comply with legal, tax, accounting, and regulatory obligations.
• Send newsletters or promotional communications where permitted.
• Honor unsubscribe, objection, and suppression requests.

We will not use personal information for materially incompatible purposes without providing appropriate notice or obtaining consent when required.

6. Legal Grounds for Processing

Depending on the applicable law and context, we may process personal information on one or more of the following grounds.

6.1 Contractual necessity

We may process information when necessary to:

• Respond to a request for services.
• Prepare a proposal.
• Enter into a contract.
• Perform an agreed project.
• Deliver files or services.
• Process payment.
• Manage our client relationship.

6.2 Consent

We may rely on consent for:

• Optional marketing communications.
• Newsletter subscriptions.
• Certain cookies and tracking technologies.
• Other processing activities where consent is required.

You may withdraw consent at any time by contacting hello@nqscreative.com. Withdrawal does not affect the lawfulness of processing conducted before consent was withdrawn.

6.3 Legitimate business purposes

Where permitted, we may process personal information for legitimate purposes such as:

• Operating and improving our business.
• Responding to professional inquiries.
• Maintaining client relationships.
• Protecting our systems.
• Preventing fraud or abuse.
• Maintaining business records.
• Promoting our services to relevant business contacts.
• Establishing or defending legal claims.

6.4 Legal obligations

We may process information when necessary to comply with:

• Tax and accounting obligations.
• Court orders.
• Government requests.
• Applicable laws and regulations.
• Recordkeeping requirements.
• Fraud-prevention or security obligations.

7. Transactional and Service Emails

When you contact us, request services, or work with us, we may send emails relating to:

• Contact-form submissions.
• Project inquiries.
• Proposals and quotations.
• Contracts.
• Project status.
• Feedback and approvals.
• File delivery.
• Invoices and payments.
• Customer support.
• Security or operational notices.
• Changes to our services or policies.
• Other communications necessary to manage our relationship.

These messages are generally transactional or service-related and may be necessary to provide requested services.

8. Marketing Communications

We may send:

• Newsletters.
• Studio news.
• New project announcements.
• Portfolio updates.
• Service information.
• Event announcements.
• Promotional or business-development messages.

We send marketing communications only where permitted by applicable law and based on an appropriate consent, subscription, professional relationship, or other lawful basis. We do not send marketing campaigns to purchased, rented, scraped, or improperly obtained lists. You may unsubscribe at any time by:

• Clicking the unsubscribe link included in the message.
• Emailing hello@nqscreative.com.

We will process unsubscribe requests within the period required by applicable law. After unsubscribing, you may continue to receive non-promotional communications that are necessary for an active project, transaction, contract, security matter, or legal obligation.

We may retain your email address in a suppression list to ensure that we continue honoring your unsubscribe request.

9. Email Delivery Through Mailgun

We may use Mailgun, a service operated within the Sinch group, to send, route, monitor, and manage email communications. When Mailgun processes email on our behalf, the information involved may include:

• Recipient email addresses.
• Sender addresses.
• Message content and metadata.
• Delivery and routing information.
• IP addresses.
• Message identifiers.
• Delivery failures.
• Bounce records.
• Spam complaints.
• Unsubscribe information.
• Email engagement data, if enabled.

We use this information to:

• Deliver requested communications.
• Monitor deliverability.
• Diagnose delivery problems.
• Prevent abuse and spam.
• Maintain email security.
• Protect our sender reputation.
• Honor unsubscribe requests.
• Maintain suppression records.

Mailgun and its related service providers may process information in countries outside Argentina, subject to their contractual, privacy, and security commitments and any safeguards required by applicable law.

10. Cookies and Similar Technologies

Our website may use cookies, pixels, local storage, server logs, and similar technologies. These technologies may be used to:

• Enable essential website functions.
• Maintain website security.
• Remember user preferences.
• Understand how visitors interact with the website.
• Measure website performance.
• Diagnose technical problems.
• Improve navigation and content.
• Measure the effectiveness of communications or campaigns.

10.1 Essential cookies

Essential cookies may be necessary for:

• Website functionality.
• Security.
• Network management.
• Form operation.
• Fraud prevention.

These cookies generally cannot be disabled through a consent interface without affecting website operation.

10.2 Analytics and optional cookies

We may use analytics or optional technologies to understand website traffic and usage. Where required by law, we will request consent before using non-essential cookies. You may also control cookies through your browser settings. Blocking cookies may affect certain website functions.

11. Analytics and Website Measurement

We may use analytics or performance providers to collect aggregated or pseudonymous information about website use. Such information may include:

• Pages viewed.
• Visit duration.
• Referral source.
• General device information.
• Approximate geographic region.
• Website interactions.
• Technical errors.

We use this information to understand website performance and improve our services.

We do not intend to use analytics data to identify individuals unless necessary for security, fraud prevention, or legal compliance.

12. How We Share Personal Information

We may share personal information with service providers that assist us in operating our business. These may include:

• Website-hosting providers.
• Cloud-storage providers.
• Email providers, including Mailgun.
• File-transfer and project-management platforms.
• Payment processors and banks.
• Accounting and invoicing providers.
• Customer-relationship management systems.
• Analytics providers.
• IT and cybersecurity providers.
• Professional advisers.
• Legal counsel.
• Accountants.
• Contractors and production partners.
• Animation, rendering, modeling, development, or post-production specialists.

These parties may access information only as reasonably necessary to perform their functions. Where appropriate, we require service providers to protect information and process it according to our instructions or applicable contractual obligations.

13. Contractors and Creative Collaborators

We may work with employees, independent contractors, artists, architects, animators, developers, project managers, rendering specialists, filmmakers, and other creative collaborators. We may disclose relevant project information to such persons when necessary to:

• Evaluate a project.
• Perform the agreed services.
• Create deliverables.
• Manage production.
• Perform quality control.
• Resolve technical issues.

Access should be limited to information reasonably necessary for the assigned work.

14. Legal and Business Disclosures

We may disclose personal information when reasonably necessary to:

• Comply with applicable law.
• Respond to a valid court order or legal process.
• Respond to a lawful request from a competent authority.
• Protect the rights or property of NQS Creative.
• Protect clients, users, employees, contractors, or the public.
• Investigate fraud, abuse, security incidents, or unlawful activity.
• Enforce our Terms of Service or contracts.
• Establish, exercise, or defend legal claims.

We may also transfer information in connection with:

• A merger.
• Acquisition.
• Corporate restructuring.
• Financing.
• Sale of assets.
• Change of control.
• Insolvency or similar business transaction.

Where appropriate, the recipient will be required to use the information consistently with this Privacy Policy or provide notice of changed practices.

15. Sale and Rental of Personal Information

We do not sell or rent email addresses, client information, or project contact lists. We do not sell personal information for monetary compensation. If our practices change in a way that constitutes a sale, sharing, or targeted-advertising disclosure under an applicable privacy law, we will update this Privacy Policy and provide any required rights or opt-out mechanisms.

16. International Transfers

NQS Creative serves and collaborates with clients and service providers in different countries. Personal information may therefore be processed or stored outside Argentina, including in countries where our:

• Clients are located.
• Contractors are located.
• Hosting providers operate.
• Cloud providers maintain infrastructure.
• Email providers process communications.
• Project-management providers operate.

Privacy laws in those countries may differ from Argentine law. When required, we will use an appropriate legal mechanism for international transfers, which may include:

• Transfers to jurisdictions recognized as providing an adequate level of protection.
• Contractual data-protection provisions.
• Approved model contractual clauses.
• Service-provider data-processing agreements.
• Consent, when legally appropriate.
• Other mechanisms permitted by applicable law.

17. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected. The retention period may depend on:

• The duration of a client relationship.
• The duration of a project.
• Contractual requirements.
• Tax and accounting obligations.
• Legal limitation periods.
• Security requirements.
• The need to resolve disputes.
• The need to enforce agreements.
• The nature of the information.
• Whether consent has been withdrawn.
• Whether deletion has been requested.

Examples include:

• Inquiry records may be retained for follow-up and business administration.
• Client and project records may be retained for contract, accounting, portfolio, and legal

purposes.

• Invoice and transaction records may be retained for legally required periods.
• Security logs may be retained for a reasonable diagnostic and security period.
• Suppression records may be retained to prevent future unwanted email.
• Backup copies may remain temporarily until they are overwritten under normal backup

cycles.

When information is no longer required, we may delete, anonymize, or securely archive it.

18. Project Files and Creative Materials

We may retain copies of:

• Architectural plans.
• Project briefs.
• Renderings.
• Animations.
• Models.
• Drafts.
• Client feedback.
• Deliverables.
• Production and working files.

We may retain these materials for:

• Completing the project.
• Providing revisions or support.
• Maintaining production records.
• Establishing ownership and approval history.
• Defending legal claims.
• Exercising agreed portfolio rights.
• Preserving business continuity.

Retention of source or working files is not guaranteed unless expressly agreed in writing. Clients should maintain their own copies of final deliverables and essential project files.

19. Data Security

We use reasonable administrative, organizational, and technical measures designed to protect personal information. These measures may include:

• Access controls.
• Password protection.
• Authentication measures.
• Encrypted communications where appropriate.
• Secure hosting.
• Software updates.
• Malware protection.
• Backup procedures.
• Limiting access according to business need.
• Service-provider review.
• Confidentiality obligations.
• Monitoring for security incidents.

However, no internet transmission, email system, cloud service, or storage system can be guaranteed to be completely secure. You should avoid sending highly sensitive information through ordinary email unless an appropriate secure method has been agreed.

20. Personal Data Breaches

If we become aware of a security incident affecting personal information, we may:

• Investigate the incident.
• Take steps to contain and remediate it.
• Preserve relevant evidence.
• Notify affected service providers.
• Notify affected individuals where required.
• Notify competent authorities where required.
• Update security measures to reduce future risk.

The timing and content of any notice will depend on applicable law and the circumstances of the incident.

21. Your Rights Under Argentine Law

Subject to applicable law and valid exceptions, you may have the right to:

• Know whether we process personal information about you.
• Request access to your personal information.
• Request information about how it was obtained.
• Request information about the purposes for which it is processed.
• Request correction of inaccurate information.
• Request updating of outdated information.
• Request deletion or suppression where legally appropriate.
• Withdraw consent where processing depends on consent.
• Object to certain direct-marketing communications.
• Request that we stop sending promotional email.

Under Argentine data-protection rules, access requests are generally answered within 10 calendar days of receipt.

Requests for rectification, updating, or deletion are generally addressed within 5 business days, subject to applicable law and valid exceptions. You may generally exercise the right of access free of charge at intervals provided by applicable law, unless you demonstrate a legitimate interest in exercising it more frequently.

22. How to Exercise Your Rights

To submit a request, email: hello@nqscreative.com Use the subject line: Privacy Request Please include:

• Your full name.
• The email address associated with your interaction with us.
• The right you wish to exercise.
• Sufficient information to identify the relevant records.
• Any supporting information reasonably necessary to process the request.

We may need to verify your identity before responding. We will use information provided for verification only to evaluate and complete the request. We may deny or limit a request where permitted by law, including where:

• We cannot verify the requester’s identity.
• Retention is required by law.
• Information is necessary for an active contract.
• Information is required to establish or defend legal claims.
• Deletion would adversely affect another person’s rights.
• Another legally recognized exception applies.

If we cannot fully complete a request, we will provide an explanation where required.

23. Complaints to the Argentine Supervisory Authority

The Agencia de Acceso a la Información Pública, or AAIP, is the Argentine supervisory authority responsible for the enforcement of national personal-data protection rules.

If you believe your rights have not been properly addressed, you may submit a complaint to the AAIP through the procedures made available by the Argentine government. You may also pursue any judicial remedy available under applicable law, including habeas data where appropriate.

24. Rights of Individuals Outside Argentina

Depending on where you live, additional privacy rights may apply. These may include the right to:

• Access personal information.
• Correct personal information.
• Delete personal information.
• Restrict processing.
• Object to processing.
• Withdraw consent.
• Receive certain information in portable form.
• Opt out of direct marketing.
• Opt out of certain sales, sharing, or targeted advertising.
• Lodge a complaint with a local supervisory authority.
• Appeal a decision relating to a privacy request.

We will evaluate requests according to the law applicable to the requester and our processing activities.

25. European Economic Area, United Kingdom, and

Switzerland Where European or United Kingdom data-protection rules apply, individuals may have rights to:

• Access.
• Rectification.
• Erasure.
• Restriction.
• Objection.
• Data portability.
• Withdrawal of consent.
• Complaint to a supervisory authority.

Where our processing is based on legitimate interests, you may object based on your particular circumstances.

Where personal information is transferred internationally, we may use recognized safeguards such as contractual data-protection clauses or other lawful transfer mechanisms.

26. United States Privacy Disclosures

Residents of certain U.S. states may have additional rights under local privacy laws. Depending on the applicable law, those rights may include:

• Access.
• Correction.
• Deletion.
• Portability.
• Information about categories of data processed.
• Information about categories of recipients.
• Opt-out rights relating to sales, sharing, or targeted advertising.
• Protection against unlawful discrimination.
• The right to appeal certain decisions.

NQS Creative does not sell personal information for monetary compensation and does not sell or rent email lists. Requests may be sent to hello@nqscreative.com.

27. Children’s Privacy

Our website and services are directed to businesses, professionals, property developers, architects, designers, and other commercial clients. They are not directed to children under 13. We do not knowingly collect personal information directly from children under 13. Where a higher minimum age applies under local law, we do not knowingly collect personal information directly from children below that age without appropriate authorization. If you believe a child has provided personal information to us, contact hello@nqscreative.com so we can review the matter and take appropriate action.

28. Sensitive Personal Information

We do not intentionally request sensitive personal information through ordinary website forms. Please do not send information such as:

• Government identification numbers.
• Detailed medical information.
• Biometric information.
• Financial-account passwords.
• Payment-card security codes.
• Information about racial or ethnic origin.
• Political opinions.
• Religious beliefs.
• Trade-union membership.
• Sexual orientation or sex-life information.
• Criminal-record information.

If sensitive information is genuinely necessary for a project or legal requirement, contact us first so that an appropriate method can be considered.

29. Third-Party Websites and Platforms

Our website may link to third-party sites or platforms, including:

• Social networks.
• Portfolio platforms.
• Video-hosting services.
• File-sharing services.
• Payment providers.
• Mapping services.
• Client websites.
• Architectural or design publications.

Third parties operate under their own privacy policies and terms. We are not responsible for the privacy, security, content, or operation of third-party services. We encourage you to review their policies before providing personal information.

30. Social Media

If you interact with NQS Creative through a social network, the network may provide us with information according to:

• Your privacy settings.
• The network’s privacy policy.
• The nature of your interaction.

The social network independently determines how it processes information on its platform.

Our use of information received directly through a social-media interaction is governed by this Privacy Policy where applicable.

31. Public Portfolio Information

We may display completed or publicly released projects in:

• Our website portfolio.
• Social-media accounts.
• Presentations.
• Award submissions.
• Publications.
• Marketing materials.

Portfolio use will be subject to:

• Our Terms of Service.
• The applicable project agreement.
• Confidentiality obligations.
• Client permissions where required.
• Applicable intellectual-property and privacy rights.

We will not intentionally publish personal information unrelated to the legitimate presentation of the project.

32. Automated Decision-Making

We do not currently use personal information to make decisions based solely on automated processing that produce legal or similarly significant effects on individuals. We may use automated tools for:

• Spam filtering.
• Security monitoring.
• Email routing.
• Delivery management.
• Website analytics.
• Fraud or abuse detection.

These tools primarily support security and operational functions.

33. Do Not Track and Preference Signals

Some browsers transmit “Do Not Track” signals.

Because there is no universally accepted standard for responding to all such signals, our website may not respond to every Do Not Track request. Where applicable law requires recognition of a legally valid universal opt-out preference signal, we will take reasonable steps to honor it.

34. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in:

• Our services.
• Our website.
• Our service providers.
• Our data practices.
• Applicable laws.
• Security or operational requirements.

When we update the policy, we will revise the “Last Updated” date. Where required, we may provide additional notice through:

• Our website.
• Email.
• A consent interface.
• Another appropriate communication method.

Material changes will apply prospectively unless applicable law permits otherwise.

35. Contact Us

For questions, concerns, complaints, unsubscribe requests, or privacy-rights requests, contact: NQS Creative Buenos Aires, Argentina Email: hello@nqscreative.com Website: https://nqscreative.com Please use the subject line “Privacy Request” for requests concerning personal information.